Office of Insurance Commissioner of Papua New Guinea

Protecting consumers and ensuring a stable insurance market through effective regulation, oversight, and education for the people of Papua New Guinea

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Serving the insurance needs of Papua New Guinea since 1974

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Our Services and Regulatory Functions

Ensuring a stable and fair insurance market for Papua New Guinea.

Licensing & Registration

Regulating insurance companies, brokers, and agents operating in PNG

Consumer Protection

Safeguarding policyholder interests and handling complaints

Market Supervision

Monitoring solvency and compliance of insurance providers

Public Education

Educating the public on insurance matters and financial literacy


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Consumer Protection

Protecting insurance policyholders

The Office of the Insurance Commissioner is committed to safeguarding consumer rights through effective regulation, ensuring fair treatment, and promoting transparency in all insurance transactions in Papua New Guinea.

Our consumer protection initiatives
  • Handling and resolving consumer complaints against insurance companies, brokers, and agents to ensure fair outcomes for policyholders

  • Monitoring market conduct to prevent unfair business practices, ensuring policy terms are clear, and promoting ethical standards across the insurance industry

Regulatory framework for PNG insurance

The Office of the Insurance Commissioner provides a comprehensive regulatory framework that ensures stability and integrity in Papua New Guinea's insurance market while protecting the interests of policyholders and beneficiaries.

Insurance industry oversight

We monitor and supervise insurance companies operating in Papua New Guinea to ensure they maintain financial solvency, comply with regulations, and fulfill their obligations to policyholders.

  • Licensing and regulating insurance companies, brokers, and agents to ensure they meet professional standards and have adequate financial resources

  • Reviewing and approving insurance products to ensure they provide fair value to consumers and comply with Papua New Guinea's insurance laws and regulations

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Strengthening PNG's insurance sector

Ensuring a stable and fair insurance market for Papua New Guinea.

Licensing & Registration

Regulating insurance companies, brokers, and agents operating in PNG

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Market Supervision

Monitoring insurance providers to ensure compliance with PNG regulations and consumer protection standards

25+

Licensed insurance providers operating in Papua New Guinea

95%

Compliance rate among registered insurance companies

4.8

Average customer satisfaction rating (out of 5)


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Streamlined Insurance Management

Our platform simplifies insurance operations with intuitive tools designed specifically for the Papua New Guinea market. Manage policies, claims, and compliance requirements all in one place with our comprehensive solution.

Complete Feature Access
  • Advanced reporting tools that help you meet regulatory requirements while providing valuable insights into your business performance and market trends.

  • Seamless integration with existing systems, allowing for smooth data transfer and minimal disruption to your current operations while enhancing overall efficiency.

Explore Services
Complete Insurance Solution

Powerful features, real-time insights

Our comprehensive insurance platform delivers the tools you need to streamline operations, enhance customer service, and drive business growth in Papua New Guinea's unique market.

Automated policy management and renewals

Streamlined claims processing with real-time tracking and analytics to improve customer satisfaction and operational efficiency

Comprehensive reporting tools for regulatory compliance

Policy Management

Easily create, manage, and renew policies with our intuitive dashboard

Customer Portal

Give clients 24/7 access to their insurance information and documents

Claims Processing

Fast, efficient claims handling with automated workflows and notifications

Business Analytics

Comprehensive reporting and insights to drive strategic business decisions

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Regulatory Framework

Comprehensive insurance regulation for Papua New Guinea

  • Our regulatory framework ensures that insurance companies maintain adequate financial reserves and follow ethical business practices to protect policyholders

  • We monitor market conduct, review policy terms, and enforce compliance with insurance laws to create a stable, transparent, and fair insurance marketplace for all Papua New Guineans

Our New Intuitive Dashboard

Streamlined interface for monitoring insurance metrics, compliance, and market trends in Papua New Guinea.

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Licensed insurance providers:

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1
Simple 3-Step Registration

Create your account in minutes with our streamlined registration process. Insurance companies, brokers, and agents can quickly register to access our regulatory services and compliance tools.

2
Personalized Dashboard Access

After registration, gain immediate access to your personalized dashboard where you can manage licenses, submit compliance reports, and track application status in real-time.

3
Digital Document Submission

Upload and submit all required documentation electronically through our secure portal. Our system streamlines the verification process and provides automated notifications on submission status.

Frequently Asked Questions

Find answers to common questions about our services and platform.

1. How do I create an account?

Creating an account is simple. Click the "Sign Up" button in the top right corner, enter your email address, create a password, and you'll be ready to go in just a few seconds.

2. What features are included?

Our platform includes comprehensive analytics, team collaboration tools, automated reporting, and seamless integrations with popular services. All plans include core features with premium options available.

3. How do I submit my reports?

You may submit your reports by registering on the site and then going to the appropriate section to submit your reports. All historical submitted reports will be available to you on your dashboard.

4. Is my data secure?

We take security seriously with industry-standard encryption and regular security audits to protect your information.

All data is backed up daily and stored in multiple secure locations. We're fully GDPR compliant and never share your information with third parties.

5. How can I get support?

Our support team is available 24/7 through live chat, email, and phone. Premium plans include dedicated account managers and priority support to ensure you get assistance whenever needed.

6. Can I delete my data?

Yes, you can delete your user account at any time from your account settings. There are no long-term contracts or cancellation fees.

Still have questions? Contact our team